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Noticeboard

RECEPTION IS OPEN FROM 8.30a.m. TO 6p.m.

TELEPHONE LINES ARE OPEN FROM 8a.m. to 6.30p.m.

We are moving to new premises.

We are delighted to inform you that Waterside Medical Practice will be moving to our new premises on Monday 9th November 2015.

Our new postal address: Waterside Medical Centre, Brunel Way, Briton Ferry, SA11 2FP.

We are looking forward to the much awaited premises and further improving our services.

 Changes to Appointment System

We have changed in the way we organise our appointments, our booking system has changed read the following information which outlines how we will improve the services we provide for you. - please see appointments for more information.

 

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Simply contact the Practice Manager and he will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception. We always continually strive to improve our service.



 
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