PLEASE NOTE THAT THE SURGERY WILL BE CLOSED EVERY 2ND WEDNESDAY OF EVERY MONTH FROM 12 MIDDAY FOR STAFF TRAINING
You may request to see a GP of your choice and we will do our best to carry out your request depending upon availability
We encourage patients who not had a consultation in the last three years to attend for a health check, in addition patients over 75 can request a consultation every twelve months.
Routine appointments
All patients have the right to see a primary care professional within 24 hours and a GP within 48 hours.
On the day you need to see a doctor either telephone the surgery or call in person when reception is open (lines are open from 8.00am). All consultations are by appointment only. We do have a limited number of advance appointments available up to two weeks in advance.
IF YOU CANNOT KEEP AN APPOINTMENT PLEASE LET US KNOW SO THAT WE CAN OFFER THE APPOINTMENT TO SOMEONE ELSE
Emergencies & Urgent Appointments
If you need to see a doctor urgently during opening hours then please explain briefly what the problem is, your call will triaged by a doctor who will ask you to attend if there is need.
Telephone Advice
A duty doctor is available from 8.00am - 6.30pm. Please explain the nature of your problem and the duty doctor will be happy to provide advice over the telephone.
Out of Hours
Any emergencies between 6.30pm - 8.00am weekdays,every weekend and every Bank Holiday are dealt with Swansea GP Out of Hours Service. The ABMU Health Board is responsible for Out of Hours and have appointed Swansea GP Out of Hours Service as their provider. Telephone the main surgery number and the recorded message will provide you with the necessary information to contact Swansea GP Out of Hours Service.
Home Visits
In general it is better we see you at the surgery where we can examine you and carry out tests more efficiently. You should only request a home visit when the patient is to ill to attend or is house bound. Please contact us as early as possible and the doctor will decide if a home vist is necessary.